We ended our Loyalty points scheme on Jan 22, 2018. Every registered member at that point was sent a coupon code for any points accrued, rounded up to the nearest pound. These coupons are valid until Jan 31, 2019, against one order. If you did not receive yours, please check your spam, and then contact us if it is still missing.
This has now been replaced by an automatic discount - registered members will now receive a 3% discount on every order (with the exception of online courses), when logged in at the time of ordering.